News>Final phase of the Erasmus+ project „Key Skills for European Union Hotel Staff”

Final phase of the Erasmus+ project „Key Skills for European Union Hotel Staff” (14)

A number of activities aimed at presenting and disseminating the project outcomes were carried out during the final phase of the Erasmus+ project „Key Skills for European Union Hotel Staff” (Project No.: 2014-1-HR01-KA2014-007224).

A meeting of stakeholders was held at Turiba University in Riga by the Department of Languages responsible for the implementation of the project in Latvia on 2nd June 2016. The event was a multiplier event aimed at disseminating the project outcomes. The meeting was attended by over 35 representatives of the industry, university lecturers and teachers from vocational schools. The participants were acquainted with project website, e-learning platform, FrontDesk software programme, Smartphone applications and the digital maps that were developed during the project. The results of the various research work carried out during the project including the needs analysis and the feedback from the various piloting sessions were also presented and discussed. A workshop was organised during the afternoon session where participants had the opportunity to try out the e-learning platform and the various language learning modules developed. The project outcomes were highly appreciated by the stakeholders and especially high level of interest was shown by vocational education teachers who were eager to use the materials developed in their classrooms.      

Another major event was the final meeting for the Erasmus+ project „Key Skills for European Union Hotel Staff” (Project No.: 2014-1-HR01-KA2014-007224) held in Murska Sobota, Slovenia from the 15th - 17th June 2016. The meeting organised by the project Partner, Ekonomska šola Murska Sobota (Slovenia), was attended by representatives of all other project partners Tourism and Catering School Dubrovnik (Croatia), Primrose Publishing (UK), Ekonomska šola Murska Sobota (Slovenia), IPSSA Nino Bergese (Italy), Universitatea Sapientia din Cluj-Napoca (Romania) and Turiba University (Latvia). The meeting comprised a multiplier event on 15th June for all the stakeholders from Slovenia as well as certain stakeholder representatives from the partner countries. The meeting was well attended. The programme was similar to that of the multiplier event carried out in Riga. In addition international stakeholder representatives from various countries also expressed their opinion and evaluation of the project outcomes which was very positive. The event was also covered by the Slovenian national television who did an interview with the project coordinator. 

This was followed by a partner meeting on the 16th - 17th June wherein partners discussed the progress of the project, analysed the results of piloting of the language modules and worked out measures for improving and enhancing the outputs developed during the project. The project coordinator also presented the results of an audit carried out by the Partners also the National agency in Croatia who were extremely impressed by the results of the project.

Project partners also discussed various issues regarding reporting and finances. A sustainability plan was drafted to ensure that the project outputs would be presented and exploited beyond the life cycle of the project. 

Turiba University was represented by the head of the department of Languages Prof. Dr. Ineta Luka, lecturer Sundars Vaidesvarans and the accountant Anete Veipane. Ms Daina Vinklere, representative of the Latvian Association of Tourism Information Organisations also participated in the conference organised for stakeholders and highly evaluated the project outputs highlighting their significance for the industry and pointing to possible future end users.

Partners were shown around the host institution and its facilities and were also taken around on a short guided tour to a couple of small and medium sized enterprises in the service industry (Ocean Orchids and Radgonske Gorice) and had the opportunity to get acquainted with the functioning of these enterprises and the tours that they offer. Participants are extremely grateful to our Slovenian colleagues for the wonderful hospitality.  

The project ends on August 31, 2016. At the moment the last work is done at improving the learning materials created during the project and they will be available for use from autumn 2016. The materials are suitable for face-to-face learning during language classes at education institutions as well as for lifelong learning for anyone willing to raise their language and intercultural competence. Further detailed information regarding the project, its objectives and outcomes can be found on the official project webpage at

The Learning Program will be accessible at:


This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.



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